Digital service purchases
Capacity upgrades and live editing unlocks are digital services delivered immediately after successful Paystack verification. Because access is activated instantly, payments are generally non-refundable.
Exceptions
If you were charged but the upgrade was not applied, contact support@flockwatchers.online with your Paystack reference within 14 days. We will investigate duplicate charges, failed activation, or unauthorized transactions.
Fixed FX billing
Standard is ₦2,500 in Nigeria or $5 internationally; Power is ₦10,000 in Nigeria or $20 internationally. Paystack charges NGN, with international settlement at ₦7,000 for Standard and ₦28,000 for Power. Your card issuer may apply its own conversion or bank fees.